Vendor Management

In order to provide optimal service to our members, Premier Health Plan partners with vendors across the nation to support supplemental services such as behavioral health and more.

Behavioral Health

Optum Behavioral Health provides comprehensive mental health and substance abuse services for the Premier Health Employee Plan.

To access the following information, please visit one of the websites listed below or call the Customer Service phone number:

  • Member eligibility for behavioral health benefits
  • Behavioral health provider network
  • How to make an appointment
  • Claims submissions
  • Clinical practice guidelines

      Contact Information

      Optum Customer Service phone number: (877) 218-7136(877) 218-7136 

      Optum websiteOff Site Icon

      Optum provider search website: “Find a Doctor” > Select desired line of business > “Find a Behavioral Health provider” 

      Optum claims address:
      Optum Behavioral Health Claims
      P.O. Box 30757
      Salt Lake City, UT 84130-0757

      The Payor ID for Optum claims is 87726. 

      24-hour Nurse Line

      Premier Health Plan members have immediate access to healthcare advice through a 24-hour a day, seven days a week nurse line. The line is staffed with registered nurses that can receive calls and help members identify next steps.

      Contact Information 

      24-Hour Nurse Line phone number:  (855) 677-6593 (855) 677-6593 

      Radiology and Cardiology Advanced Imaging Benefit Management

      Radiology and Cardiology Advanced Imaging Benefit Management Services are provided by eviCore healthcare. Please contact eviCore for a complete listing of services requiring prior authorization, clinical criteria, or to submit a prior authorization request. 

      Phone: (844) 303-8449(844) 303-8449
      Fax: (888) 693-3210
      Website: https://www.evicore.com/healthplan/premier